FRANCHISE DEVELOPMENT SUPERVISOR/OFFICER

He/She shall supervise the implementation of the Farmacia ni Dok franchise program, and have overall responsibility in the expansion of the franchise concept and company profitability. His/Her specific functions are to:

• Oversee the activities and implementation of the franchise sales and marketing effort.
• Formulate detailed working plans for achieving franchise program objectives.
• Lead the implementation of FnD franchise marketing programs (e.g. design and production of franchise brochures, trade shows, road shows, franchise seminars etc.)
• Manage the sales process from initial response, to follow-up, and up to closing the sale.
• Assure strict compliance with all laws related to franchise sales.
• Ensure that franchises are promoted and sold only to qualified prospects.
• Conduct site assessment of proposed Franchisee locations.
• Plan, develop, and establish policies and objectives of the Franchisor company in accordance with board directives and corporate charter.
• Review activity reports and financial statements to determine progress and status in attaining objectives, and revised objectives and plans in accordance with current conditions.
• Direct and coordinate formulation of financial programs to provide funding for new or continuing operations to maximize returns on investments, and to increase productivity.
• Plan and develop management, labor, and public relations policies designed to improve the company's image and relations with customers, employees, stockholders and the public
• Evaluate the performance of staff with respect to compliance with establish policies and objective of Franchisor organization, and their contributions in attaining objectives.
• Administer the franchise program budget and review all department operating budgets
• Oversee the ongoing supervision of Franchisee

PHARMACIST

• Understands and is responsible for all aspects of daily operations.
• Develops marketing strategies to build the Farmacia ni Dok business.
• Ensures all operations are in full compliance with local health and safety codes or other local government agency codes.
• Implements and monitors a workplace safety program.
• Ensures that the drugstore is clean and orderly.
• Monitors the outlet sales and inventory.
• Ensures that all payables (BIR, utilities, etc.) are paid on time.
• Ensures that franchise documents and permits are always up-to-date.
• Checks the inventory reports of the Pharmacy Assistants.
• Generates/prepares all required reports accurately and on time.
• Monitors quality control in all phases of store operation.
• Practices good customer service and ensures employees are doing the same.
• Communicates regularly with the franchisee and Field Supervisor.
• Monitors the training of employees.
• Evaluates and disciplines employees.
• Ensures that employees are in complete uniform before working in the outlet.
• Conducts security checks such as body frisking and checking of bags of outgoing outlet employees.
• Ensures that stocks are adequate at all times.
• Ensures that employees adhere to company policies.
• Determines what inventory needs to be ordered and prepares Purchase Order for approval of the franchise owner to be submitted to the franchisor.
• Reviews prescriptions issued by doctors to ensure correctness and accuracy in dispensing pharmaceutical products.
• Is responsible for recording in prescription books.
• Monitors if the store supplies requested have been served.
• Orients and trains Pharmacy Assistants.
• Is responsible for the accurate dispensing of drugs
• Acts as the cashier in the absence of the cashier.
• Checks and strictly regulates the release and dispensing of stocks according to its usage and quantity required.
• Monitors and balances stock inventory and transactions periodically.
• Prepares and generates records and corresponding reports.
• Maintains and updates stock records of all drug inventory, branch equipment and materials.
• Checks expiration dates, quality and correctness of items received.
• Checks and submits the Expiration Report monthly.
• Prepares, in advance, items to be pulled out.
• Performs any other job functions as necessary to ensure continued smooth operation of the business.

PHARMACY ASSISTANT

• Dispenses correct medicines to customers.
• Constantly enhances sales performance of the outlet in order to reach the targets of the sales plan.
• Regularly conducts and accurately records inventory of stocks.
• Ensures that his/her inventory report tallies with the actual stock on hand and is submitted and checked by the Pharmacist.
• Ensures that all medicines are properly and correctly labeled.
• Ensures that price tags of all grocery items are properly and correctly labeled.
• Responsible for the proper display and over-all storage of medicines and grocery items and maintenance of the outlet.
• Acts on complaints and forwards suggestions from customers to the Pharmacist.
• Obtains feedback from customers on products, prices, etc. and gives pertinent information to Pharmacist.
• Ensures that all medicines and supplies are protected from loss or theft.
• Counts incoming and outgoing items properly.
• Conducts inventory of all supplies on hand and materials on hand.
• Maintains stockroom's cleanliness and sanitation procedures.
• Organizes materials and products in the stockroom.
• Sorts materials and products in the stockroom.
• Replenishes items in the pharmacy.
• Receives and prepares advance orders of customers.
• Performs other duties deemed necessary to effectively function at his/her position.

CASHIER

• Accepts payments from customers through the Pharmacy Assistant.
• Completes and submits the Daily Sales Report and its attachments.
• Adheres to set work schedules.
• Keeps the cashier's area clean and orderly.
• Is knowledgeable on the procedures, and related information regarding the Farmacia ni Dok business.
• Assists in the performance of routine activities including clerical and inventory duties.
• Receives items through the store computer for inventory update.
• Accomplishes and submits necessary store-related reports and documents on time.
• Strictly adheres to cashiering and cash handling procedures.
• Receives and prepares advance orders of customers.
• Monitors and maintains adequate inventory levels for supplies in the cashier area.
• Ensures that cash sales and petty cash are kept safe.
• Performs other duties deemed necessary to effectively function at his/her position.